When you call a PURE Dog Listener for assistance it is important that the process is made as stress free as possible for both you and your dog. With this in mind the consultation will always take place in the family home, a place where both dog and owner are comfortable and show normal behaviours and the Dog Listener can see what is really happening. As many family members or others who regularly interact with the dog as possible should be present at the consultation so that the fullest picture can be obtained.
The Dog Listener will talk you through all your areas of concern and very probably pick up on other problems you hadn’t seen developing. They will then give you all the information that you need, the tools to get your dog to modify their behaviour of their own free will. No stress, no shouting, no violence. Happy owner, happy dog.
A consultation will last a minimum of two hours, often much more. The price stays the same. Pure Dog Listeners will stay with you until you are happy that you understand how you are going to implement the method that you have been taught. You will have received a huge amount of information during the consultation and will find it impossible to take it all on board at once. Every PURE Dog Listener will supply a written report to reinforce the information given at the consultation. The way this report is presented depends on Dog Listener you have. Some prepare a handwritten report at the time others give the client a short ‘crib sheet’ of the major points at the time and then prepare a more formal report the following day, you can discuss when making your initial enquiry. In every case once you have had your consultation you will have free back-up by phone or email for the rest of your dogs life.
Some individuals or organisations offer to solve your dogs behaviour issues by phone or email without any physical contact with either dog or owner. Without ever visiting the dogs own environment. They claim that this can be as successful as a 1-2-1 consultation. I’ll need some convincing. Imagine phoning your doctor and telling him that you had a headache. with only a voice on the phone to guide him what is he to diagnose? A brain tumour? A hangover? Or maybe your hat is too tight? You could phone your garage and tell them that there is a rattling sound in your car. Maybe your engine’s about to blow up or maybe you forgot about that loose change in the glove compartment. Would you trust your life or your safety on the road to a phone call? I think not.
